The whole platform, provisioned as your own.
Some organizations don't want a seat on a shared service — they want PeerSupport as their own instance: their advocates, their dashboards, their integrations, built around how they already work. Licensing gives you that, while the platform stays run and safeguarded by us. Here's how the layers stack when the platform is yours.
Licensed, not self-hosted — by design
You own the instance. We run the infrastructure.
An enterprise license gives you a dedicated platform — not a server to operate. PeerSupport always runs on Healthtek-managed infrastructure, and we don't lease our servers for others to host. That's a deliberate choice: it's how we stand behind the quality of the service for you, and the safety of every participant who reaches out through it.
One accountable partner
Uptime, security, and support sit with us under a single agreement — no infrastructure burden on your team, and no finger-pointing when something needs attention.
Protected end to end
Conversations stay inside our systems, anonymity is preserved, and chat data is purged on a regular cycle — the same safeguards, held to for your instance.
Human quality, guaranteed
Because we operate the platform, our daily quality assurance and certification standards travel with it — the human care that makes PeerSupport work is never left to chance.
Built around your organization
What an enterprise license unlocks
Everything in the shared service, plus the freedom to make the platform your own — from who staffs it to where it lives in your product.
Custom feature development
Commission features specific to your program and bring priorities to the roadmap — built into your instance, not bolted on.
Native app & portal integration
Embed PeerSupport directly inside your own app, intranet, or member portal so support meets people where they already are.
Dedicated advocate dashboards
Your advocates work from dashboards provisioned to your organization alone — never shared with, or visible to, another client.
Your own advocates or clinical staff
Staff the platform with your trained peer advocates — or step up to your own therapists and licensed clinical team, certified through our Learning Center.
Your scheduling solution
Run coverage, on-call windows, shift rules and time tracking to match your operation — your workforce, your way.
And more, as you grow
Bespoke topic structures, reporting, resource libraries, and program-specific configurations — scoped with our team as your needs evolve.
Two ways to work with PeerSupport
Shared service or dedicated instance
Both run on our managed infrastructure and hold to the same human-delivered, confidential standard. Licensing is about how much of the platform is provisioned to you alone.
Let's scope your instance
Enterprise licensing is tailored to your organization, so pricing is built to fit — not listed. Tell our sales team what you're building and we'll map the layers to your program.
Custom feature work, dedicated staffing, and native integrations are all scoped together as part of your license.